Technical Support and Accreditation français

The answer to your question can be found quickly in Mistral's easy to navigate and logically indexed 6,000+ page, multi-lingual website.

Answers to questions arising during program operation may generally be found by following the standard Windows convention of hitting the F1 key on your keyboard.

This will automatically trigger a dynamically linked Help page that is already focused upon the program procedure that is open at the time. Alternatively, hit the 'Help' item which appears on the title bar which heads all Mistral programs. Mistral's 2,700 program Help pages are indexed in alphabetical order via this link.

Mistral's Expert System software is designed and tested to produce technically accurate results that closely correspond with those obtained by following manual calculation procedures and methodology as prescribed by the American Society of Heating, Refrigeration and Air Conditioning Engineers; along with additional material supplied by world leading Universities providing specific training in the subjects of meteorology, climate, heat energy transfer, radiation, commercial heating, refrigeration and air conditioning technology.

Mistral Associates does not claim to align itself with other published accreditation organisations, particularly where in Mistral Associates opinion they do not meet the technically more accurate and more exacting standards employed by Mistral Associates over its four decade long and continuous, extensive, Research & Development period.

Mistral's commitment:
Bringing the benefits of computerisation to our industry - without the historically associated problems.

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